Main Menu
Home
Open a Ticket
My Ticket History
Browse Knowledgebase
My Account

Login
 E-mail:
 Password:
Register | Forgot Password?

Knowledgebase
Search by keywords:


Contact Us
Office Hours:
9.00am - 6.00pm (GMT+8); Mon-Fri

Tel&Fax: +1.510.578.6118

Porta Gadgets
Liquidfunds Pte. Ltd.
26 Eng Hoon Street
Singapore 169776

Denzuke Network Sdn. Bhd
Bytestopia Ventures Sdn. Bhd.
Suite 33-01, 33rd Floor
Menara Keck Seng
203, Jalan Bukit Bintang
55100 Kuala Lumpur
Malaysia

Denzuke Network Sdn. Bhd
123B, Jln 25, Tmn Melaka Raya
75000 Melaka
Malaysia

Knowledgebase
When does Dead on Arrival (DOA) warranty applies?

Article ID: 000130
Rating: 3.8 / 5.0 (8 votes)
Views: 3310

The DOA warranty applies when you receive the product on the first day, it is not working. You can file a DOA claim within 24 hours of arrival. Otherwise, it falls under normal 12 months warranty claims.

Please make a report by creating a Support Ticket within the first 24 hours if this happens.

<< back

Rating
Did you find this article helpful?

  Powered by: Cerberus Helpdesk
 
 Take Control of Your Company Inbox skin by: and www.cerberusweb.com