Once you have placed your order via our online store, you can view the order status online using your user login. For your ease of understanding, please refer to the following for the definition of each order status: 

Pending Verification - Payment received and yet to send for processing due to pending  verification documents to be received by Dropshippernetwork. (Require Moneybookers authorization form when you send us payment via moneybookers credit card)

Queued - Order placed by reseller, however, we have yet to receive any payment for this order

Processed - Payment received - Payment received and order has been sent for processing, please note that order processing may take 2-3 working days depending on availability of stocks

Backordered - The ordered item is out of stock which required to place back to back orders with supplier, please note that order processing for back orders may take 2-5 working days depending on availability of stocks

Declined / cancelled - Order cancelled and declined as requested by reseller.

Failed - Order failed due to transaction has been declined by moneybookers in view of timing issues or other security issues.

Complete - Shipped - Order has been shipped and tracking provided.