Our company practise strictly no return or refund policy once the order has been placed and processed.All goods sold are non-refundable! In the event that you need to cancel or return the products, please inform us as soon as possible for cancellation of order, please refer to the following scenarios for order cancellation:

• No additional fees will be charged for cancellation of order that has not been processed (excluding high end model above US$500).

• We will charge a re-stocking fee of US$25 or 10% of the product value (whichever is higher) for orders that has been ordered but not shipped

• We will charge a re-stocking fee of US$25 or 20% of the product value (whichever is higher) plus all shipping expenses for orders that has been processed and shipped but not opened by the recipient.

• For product that has been used by the customer, we do not entertain any returned products unless the product is still brand new and in sellable condition, the re-stocking fee will start from US$25 or 30% of the product value (whichever is higher) and subject to the condition of the phone. This is non guarantee re-stocking value subject to the resale of the product.

Refunds will be processed within 3 to 14 days of receipt of returned goods subject to the condition of the item being received in good and resaleable condition. Please note that orders will only be considered cancelled once you have received confirmation from us, by email, that this has been done.

Note: Please note that all watches sold are not refundable regardless of any reasons as we do not keep stocks for watches since these are specially ordered from our supplier when orders are placed. Therefore, the above return policies do not apply for watch order.